Workplace Mediation

All conflicts, no matter how intractable, are capable of peaceful resolution.

Nelson Mandela, Former President of South Africa

softly lit stairs in a misty forest path

Sustained high levels of conflict in the workplace can seriously impact both the individual employees’ and the organisation’s wellbeing and effectiveness.

This means timely intervention is essential to diffuse situations and resolve problems, avoiding the possibility of further disruption, escalation and litigation.

Louise is an experienced mediator who specialises in workplace and organisational conflict resolution. She is widely recognised for her expertise in managing complex mediations that may involve multiple parties and highly sensitive matters.

As a psychologist Louise takes a trauma-informed approach in all her mediations, minimising the risk of re-traumatising or exacerbating any potential mental health issues. She is also a professional member of the Resolution Institute.


Workplace conflicts can lead to a number of undesirable consequences:

  • Elevated stress levels and health issues
  • Lower staff motivation
  • Higher absenteeism and sick leave
  • Higher staff turnover
  • Dysfunctional behaviours
  • Team conflict and low team morale
  • Decreased levels of productivity
  • Formal disputes and litigation

Through mediation, Louise helps to prevent the escalation of conflicts, often avoiding the need for more formal and costly dispute resolution processes. This leads to better outcomes for all parties.

Testimonials Feedback from Louise’s clients.

  • I think you just created a miracle – those two individuals have not been able to speak to each other and agree on anything in months.

    HR Manager, WA Hospital
  • This mediation process was one of the best experiences I have ever had. I have learnt a lot about myself. Louise supported me to examine myself and the situation and understand how we both need to change.

    Engineer, Oil and Gas
  • I didn’t think you would be able to get us to talk but you did, and it is a great relief.

    Electrical Contractor, Utilities
  • From the moment I met Louise I felt I was in safe hands. Louise was professional and showed a lot of empathy and care in understanding the importance of creating a safe space and setting the appropriate environment for a mediation to occur.

    Bank Officer, Finance
  • Appreciated your sensitivity in dealing with a very difficult matter and supporting us both in navigating a way forward.

    Senior Manager, Retail